We offer Complimentary Express delivery in the UAE on all orders via our courier partner DHL. For other countries, delivery prices are displayed at checkout.
All orders are shipped and delivered within 7 to 14 days, depending on customs clearance.
Delivery International Tracking your order Returning your order Warranty
We offer Complimentary Express delivery in the UAE on all orders via our courier partner DHL. For other countries, delivery prices are displayed at checkout.
All orders are shipped and delivered within 7 to 14 days, depending on customs clearance.
Please ensure the shipping address you enter in checkout is correct, as we are unable to amend delivery details once your order has left our office.
If there is a significant delay in the shipment of your order, we will inform you via email or telephone.
We ship worldwide, but note that all orders are shipped from Dubai, UAE.
When shipping to international addresses, we are taking care of all fees and taxes upon delivery of your international order. There won't be any additional fees upon delivery for you.
Please note: International packages that are refused or abandoned will not be eligible for any type of reimbursement or reshipment.
After placing your order, you will receive an Order Confirmation email. This will be followed by another email confirming the dispatch of your order with your DHL tracking information. Your tracking number can take up to 24 hours to become active. Please contact DHL directly to alter any delivery arrangements. You can also check the status on the DHL website by inserting your tracking number.
OFA cannot take responsibility for delays due to customs clearance or payment transaction.
Please return your unwanted item/s within 28 days after delivery. Returns are under the responsibility of the customer, unless the item was faulty or incorrect, in which case we will take care of the return for you.
Please note: We will not accept returned items if they appear to have been used or are not returned in their original packaging.
Engraved and made to order products cannot be returned.